INFORMATION SECURITY FROM START TO FINISH
Clientis unites a group of 15 Swiss regional banks under a common umbrella brand. Their core business comprises mortgage financing, which is largely funded by savings deposits, as well as payments, investments and pension plans. The main client groups include private individuals, SMEs and institutions. Although the banks operate autonomously in terms of the respective legal form and the local institutions, they work with Clientis AG, the joint competence and service centre, in several areas, such as in refinancing, IT, marketing and compliance.
Clientis AG can efficiently provide its services based on the principle of “developing once – rolling out 15 times”. Clientis banks are shareholders of Clientis AG.
Drupal Hosting with Apache, PHP, PostgreSQL, MySQL, RabbitMQ, Redis, Varnish, Node.js, mailXpert
Number of employees
Equipped for any eventuality
Clientis AG has been a customer of nine.ch for website hosting of the 15 Clientis banks and Clientis AG since 2012. Due to the new requirements of the Swiss Financial Market Supervisory Authority (FINMA) relating to outsourced activities, a FINMA-compliant solution was needed for hosting and sending the Clientis e-newsletter in 2015.
Since nine.ch was adding the security aspect to its product range at this time and Clientis AG was very satisfied with the cooperation, Clientis decided to go with their proven partner. Further advantages offered by nine.ch were the existing know-how of the Clientis setup and the cooperation with the Internet agency Liip AG, which had developed the Clientis website.
The trend for certified hosting solutions is rising – because this is the only way to make sure that the desired requirements are consistently met. The ISO 27001-certified data centre enables nine.ch to meet these requirements without any problems and provide banks with support in accordance with the FINMA requirements (Circular 08/7 “Outsourcing banks”).
Since a secure data centre constitutes only a small part of physical information security and does not guarantee systematic information security, nine.ch has made the decision to certify the entire company. This allows nine.ch to guarantee systematic information security according to ISO 27001:2013 – and to do so for Managed, Root or Colocation products. This means that Clientis AG receives a consistently reliable process from nine.ch covering all requirements with respect to ISO 27001.
“From our point of view, everything went perfectly in implementing the new hosting solution; nine.ch was a highly cooperative, proactive and responsive partner. Our needs were and continue to be very well identified and implemented.”
Clientis AG and the Clientis Group
“In an environment such as the financial sector, which is defined by regulations, or given high data security prioritisation, ISO 27001 certification is the standard par excellence. Certification ensures that we at nine.ch have identified information security risks and taken the necessary measures to minimise them. This enables us to achieve a significantly higher level of data security, from which our customers naturally benefit in their daily business. It also facilitates cooperation between customers and other stakeholders, such as the government or auditing companies, because information security parameters for a provider such as nine.ch are clearly defined. These definitions have also benefited our cooperation with Clientis AG. The clear standard has enabled us to implement the project in a very targeted manner and ensure that Clientis AG meets all regulatory requirements in terms of hosting.”
Head of Sales and Business Development