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Security

Name: Security
Brand: Nine Internet Solutions AG

A foundational principle across infrastructure, operations and organisation. We design and operate our platforms so that confidentiality, integrity and availability are built in by default – independent of individual products or options.

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Many Capabilities, One Goal: Security You Can Rely On

Security is an integral part of how we design and operate secure cloud infrastructure and services. We protect applications and data through consistent security controls across infrastructure, network access and operational processes. Depending on technical, organisational and regulatory requirements, this foundation can be complemented with dedicated security capabilities such as secure remote access, DDoS protection and application-level security for HTTP-based services. All measures are implemented transparently and aligned with our operational, security and compliance frameworks.

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Highlights

Advantages at a Glance

Secure by Design

Security is embedded into the design of our cloud infrastructure and platforms. Services are operated in Swiss data centers with physical security controls, redundancy, logical isolation and hardened defaults as a baseline.

ISO-Certified Information Security

We operate an information security and quality management system certified according to ISO/IEC 27001 and ISO 9001. These standards define how security is governed, implemented and continuously improved.

Controlled Identity & Access

Access to systems is governed by strict identity and access management, following least-privilege principles and role separation. Administrative access is documented, controlled and auditable.

Operational Security Processes

Security is enforced through defined operational processes, including change management, monitoring, escalation and incident handling. These processes are part of daily operations, not exceptions.

Data Protection & Compliance

Technical and organisational measures (TOMs) are documented and aligned with applicable data protection and compliance requirements, supporting audits and regulated environments.

Extendable Security Capabilities

Where required, the platform can be complemented with additional security capabilities such as protected remote access, DDoS mitigation or application-level protection, without changing the core architecture.

Information

Security in Practice

We apply security across multiple layers and responsibilities. The following sections provide an overview of how security is structured, implemented and operated in practice – from guiding principles and operational processes to compliance alignment, shared responsibility and supporting documentation.

This helps you understand where security controls are applied, how responsibilities are defined and where to find detailed technical information.

More about Security

Our Security Principles

Security is based on clear principles such as least privilege, separation of duties, secure defaults and defence in depth. These principles guide platform design, operational procedures and access models across all services.

How We Deliver Security

Security is implemented through a combination of architecture, defined operational processes and continuous monitoring. This includes change management, incident handling and documented escalation paths as part of daily operations.

Security-Relevant Capabilities and Integrations

Our platforms can be complemented with additional security capabilities where required, such as protected remote access, DDoS mitigation or application-level protection. These integrations build on the existing security foundation.

Compliance and Framework Alignment

Security controls are aligned with recognised standards and regulatory requirements. Technical and organisational measures are documented to support audits, compliance reviews and regulated workloads.

Shared Responsibility

Security is a shared responsibility between us and our customers. While we secure infrastructure, platforms and operations, customers remain responsible for application configuration, data usage and access management within their scope.

Linking Security to Operational Excellence

Security is closely linked to operational quality. Stable processes, clear responsibilities and predictable operations reduce risk and improve reliability across all services.

Navigating Security Documentation

Detailed information about security measures, operational practices and responsibilities is available in our public documentation. This ensures transparency and allows customers to validate security-related aspects independently.

Case Studies

Use Cases for Security

Stadler Form

We helped Stadler Form to find the right technical solution. At the same time, there were some hurdles in migrating their solution from the old …

Clientis

Clientis needed a solution to satisfy the requirements of the Swiss Financial Market Supervisory Authority (FINMA) with regard to the outsourcing …

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