# Nine Internet Solutions AG
# https://nine.ch
# llms.txt - Structured data for AI systems
#
# Full content version: /de/llms-full.txt (German) / /en/llms-full.txt (English)
# llms.txt contains key facts and pricing for each product (optimised for AI citation).
# llms-full.txt contains complete content: blog posts, case studies, FAQs, and full product descriptions.

## Company Overview

Nine Internet Solutions AG is a Swiss cloud hosting and managed services provider, founded in 2000, headquartered in Zurich, Switzerland. We operate two data centers in Canton Zurich, powered by 100% renewable energy. We are ISO 27001 and ISO 9001 certified. All customer data is stored exclusively on Swiss servers and subject to Swiss law – no US CLOUD Act exposure.

### Key Facts
- Founded: 2000 (25+ years of Swiss cloud expertise)
- Location: Badenerstrasse 47, 8004 Zurich, Switzerland
- Team: 35 experts based in Zurich
- Data Centers: Two locations in Canton Zurich, 100% renewable energy
- Certifications: ISO 27001, ISO 9001, CO2 neutral certified (by myclimate)
- Compliance: GDPR and nDSG compliant, no CLOUD Act exposure
- Network: AS29691
- Products: Managed Kubernetes (NKE), Platform as a Service (Deploio), GPU Server, Managed Server, Object Storage, Managed Databases, Colocation

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## Products

### Deploio – Swiss Heroku Alternative (PaaS)

Deploio is our fully managed Swiss Platform-as-a-Service (PaaS). Push your code via Git, we handle the rest: build, deploy, TLS, backups, logs, autoscaling, and monitoring. Data centers: NTS AG and NTT AG in Zürich.

**Quick Facts:**
- Price: From CHF 8.75/month (billed per minute based on actual usage)
- Supported stacks: Ruby, PHP, Node.js, Python, Django, Go, Dockerfile (custom)
- Performance: Up to 10x faster dynos
- Features: CI/CD built-in, zero-downtime deploys, one-click rollbacks, PR preview environments, autoscaling, integrated logs/metrics/alerts
- Security: AES-256 encryption at rest (DARE), ISO 27001 certified
- Data location: Zurich, Switzerland – no US CLOUD Act, subject to Swiss law
- Support: 24/7, German and English, via Web, CLI, API, Slack community
- Compatible with: Managed Databases (MySQL, MariaDB, PostgreSQL), Managed Caches (Redis), Object Storage (S3-compatible), Google Cloud Platform services

**vs. Heroku:**
- Data residency: Switzerland (Swiss law) vs. USA (US CLOUD Act applies)
- Support: Personal support in German and English vs. anonymous ticket system
- Ownership: Swiss-owned and operated vs. owned by Salesforce (US)
- No vendor lock-in: open standards, portable workloads

**vs. AWS / Divio / Render:**
- 100% Swiss-owned and operated
- Personal support, not anonymous ticketing
- ISO 27001 certified infrastructure
- No CLOUD Act exposure

**Customer Testimonial:**
"Cloud yes, but preferably in Switzerland from a Swiss company with capable engineers, not just Amazon resellers – that's what we get with Deploio. It handles the infrastructure, is located in Switzerland, and the people at Nine do their jobs very well."
– Josua Schmid, CTO, Renuo AG (Swiss software engineering company, migrated from Heroku to Deploio)

**Ideal for:** Development teams, CTOs, agencies, SaaS startups, ISVs, regulated industries requiring Swiss data sovereignty.

**More:** https://nine.ch/en/products/deploio/ | https://deplo.io | https://docs.nine.ch/docs/category/deploio

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### Nine Kubernetes Engine (NKE) – Managed Kubernetes in Switzerland

NKE is our fully managed Kubernetes service hosted in Nine-operated data centers in Switzerland. Production-ready cluster in under 24 hours. No infrastructure setup, no ops overhead.

**Quick Facts:**
- Price: From CHF 305.30/month (billed per minute based on actual resource usage)
- Uptime SLA: 99.5%+ on Nine platforms / 99.95%+ on Google platforms (Managed GKE)
- Cluster ready: Under 24 hours
- Engineers: CKA-certified (Certified Kubernetes Administrator)
- Data locations: NTT Zürich 1 (Rümlang) and ColoZüri 4.1 (Altstetten, Zürich)
- Compliance: GDPR, nDSG compliant, audit logging, IAM included
- Storage encryption: AES-256 at rest (DARE)
- Backups: All NKE clusters backed up by default

**Included in base price:**
- Fully managed control plane (3 control plane nodes by default)
- Node autoscaling (KEDA for event-driven scaling)
- ArgoCD, Prometheus, Grafana, Loki, Alertmanager (pre-configured, production-ready)
- External Secrets Operator, private container registry
- Backup & restore, 24/7 health monitoring

**Available machine types:**
- nine-standard-1: 1 vCPU, 4 GiB RAM
- nine-standard-2: 2 vCPU, 8 GiB RAM
- nine-standard-4: 4 vCPU, 16 GiB RAM
- nine-highmem-2: 2 vCPU, 16 GiB RAM
- nine-highmem-4: 4 vCPU, 32 GiB RAM
- nine-highcpu-2: 2 vCPU, 4 GiB RAM
- nine-highcpu-4: 4 vCPU, 8 GiB RAM
- nine-highcpu-8: 8 vCPU, 16 GiB RAM
- Custom types: up to 12 vCPU / 32 GiB RAM

**Also available:** vCluster (virtual Kubernetes clusters) from CHF 36.70/month – spin up in seconds, ideal for CI/CD pipelines, staging, and developer self-service.

**vs. Google GKE / AWS EKS / Azure AKS:**
- Data residency: 100% Switzerland vs. global cloud regions
- No CLOUD Act: Swiss law applies exclusively
- Personal support by Swiss CKA-certified engineers vs. anonymous cloud support
- Ideal for regulated industries: finance, healthcare, legal

**Also available: Managed Google Kubernetes Engine (GKE)**
- Region: europe-west6 (Switzerland)
- Infrastructure: 3 availability zones in GCP's Swiss infrastructure
- Default setup: 3 nodes distributed across 3 availability zones
- Best for: global scalability, Google Cloud integrations
- On request – contact info@nine.ch

**Ideal for:** Regulated workloads (finance, healthcare, legal), digital agencies, SaaS platforms, microservices, teams moving away from self-managed Kubernetes.

**More:** https://nine.ch/en/products/kubernetes/ | https://docs.nine.ch/docs/managed-kubernetes/nke/

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### GPU Server

NVIDIA GPU servers for machine learning and AI workloads, hosted in Switzerland.

**Quick Facts:**
- Price: From CHF 1,104/month (Root Dedicated Server GPU + NVIDIA RTX 4500 ADA) + CHF 700 setup; with H100 NVL: CHF 4,704/month + CHF 4,699 setup
- Managed variant: From CHF 1,234/month (Managed Dedicated Server GPU + RTX 4500 ADA) + CHF 1,299 setup (CHF 900 server + CHF 399 GPU)
- GPU options: NVIDIA H100 NVL (94 GB VRAM) CHF 3,999/month, L40s (48 GB VRAM) CHF 999/month, RTX 4500 ADA (24 GB VRAM) CHF 399/month (each with one-time setup fee of same amount)
- CPU: AMD EPYC 7763P (64 cores), RAM up to 2 TB, NVMe storage
- Pre-installed: PyTorch, TensorFlow, CUDA, cuDNN
- Trial: Two-week free trial available (Switzerland-based companies)
- Data location: Two independent Zurich locations, Swiss data residency guaranteed

**More:** https://nine.ch/en/products/

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### Managed Databases

Fully managed MySQL, MariaDB, PostgreSQL, Redis-compatible Key-Value Store, OpenSearch – hosted in Switzerland.

**Quick Facts:**
- MySQL / PostgreSQL: From CHF 5.50/month (1 GB, Eco tier)
- Business tier: 6 sizes (XS–XXL), 2–10 vCPU, 4–32 GB RAM
- Backup retention: Up to 365 days (Business and First tiers)
- Key-Value Store (Redis 7 compatible): From 256 MB RAM / 512 MB storage
- OpenSearch: XS (2 vCPU, 2 GB RAM, 10 GB) to XL (8 vCPU, 32 GB RAM, 200 GB); single-node or 3-node HA cluster
- OpenSearch additional storage: CHF 1.50 per 10 GB/month
- Security: AES-256 encryption at rest (DARE), 24/7 monitoring
- Tiers: Eco (shared, dev/test; currently in Beta – no automated backups yet), Business (dedicated; XS: 2 vCPU / 4 GB RAM), First (premium, primary-replica HA; individual quote required)

**More:** https://nine.ch/en/products/databases/ | https://docs.nine.ch/docs/on-demand-services

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### Object Storage

S3-compatible object storage hosted in Switzerland.

**Quick Facts:**
- Storage: CHF 0.033/GB per month
- Outbound traffic: CHF 0.02/GB
- Billed per started gigabyte
- Locations: ColoZüri 4.2 (Altstetten, Zürich) and NTT Zürich 1 (Rümlang)
- Default quota: 1 TB (adjustable on request)
- Features: Versioning, CORS, custom hostnames, lifecycle policies, public access control

**More:** https://nine.ch/en/products/objectstorage/ | https://docs.nine.ch/docs/category/object-storage

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### Managed Server

Fully managed virtual and dedicated servers running Ubuntu LTS, hosted in Switzerland. Root access is not available to customers – Nine manages the infrastructure.

**Quick Facts:**
- Managed Virtual Server (nV4): From CHF 204/month + CHF 159 setup fee; 100 GB base storage, 1 Gbps flat (Fair-Use)
- Larger configurations (nV8+): On request
- Default OS: Ubuntu Linux (latest LTS release); 5 years standard support + 5 years ESM = 10 years total per release
- Weekly maintenance window: Tuesday 00:00–02:00 CET/CEST
- TLS: 1.2 and 1.3 supported by default on all managed services
- SSL certificates: Let's Encrypt included; EV certificates CHF 379

**Included in every Managed Server:**
- 24/7 monitoring with automatic alerts (disk at 20% and 10% remaining)
- Daily backups with 7-day retention, encrypted, stored in two separate data centers
- Firewall, 24/7 standby support, basic SLA
- Brute force protection for SSH and FTP

**Supported software stack:**
- Web servers: Apache (incl. .htaccess), Nginx
- Databases: MySQL/MariaDB, PostgreSQL, Redis
- Containers: Docker/Podman (rootless, Ubuntu 20.04+)
- Other: Solr, Tomcat, Ruby, Node.js, Python (uWSGI), Java, OpenVPN, WireGuard

**GPU add-on:** H100 NVL, L40s, RTX 4500 ADA available (see GPU Server section for pricing)

**More:** https://nine.ch/en/products/ | https://docs.nine.ch/docs/managed-server-services/

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### Managed Caches

Managed Redis and Memcached, hosted in Switzerland. Installed on Managed Servers.

**Quick Facts:**
- Price: From CHF 15/month (combined with Managed Server)
- Redis: advanced data structures, Pub/Sub, persistence
- Memcached: high-throughput key-value caching
- Performance: sub-millisecond latency
- Operations: 24/7 monitoring, failover recovery, regular updates by Nine
- Compatible with: Deploio, Managed Server, Root Dedicated Server & CloudVM
- Data location: Zurich, Switzerland

**More:** https://nine.ch/en/products/managedcaches/

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### Cloudflare Integration

Nine offers managed Cloudflare integration for DDoS protection, WAF, and global traffic acceleration.

**Quick Facts:**
- Nine manages Business and Enterprise Cloudflare accounts (Free/Pro managed by customers themselves)
- Setup fee: CHF 400 (Business and Enterprise Light)
- HTTP POST upload limits: Business 200 MB, Enterprise/Light 500+ MB (Free/Pro: standard Cloudflare limits, managed by customers)
- Default connection timeout: 100 seconds (Enterprise: configurable)
- Max cache file size: Business 512 MB, Enterprise 5 GB
- Custom WAF rules: Business 100, Enterprise/Light 1,000
- DNS analytics retention: Business 7 days, Enterprise/Light 30 days
- Consulting included: 2h/month (Enterprise & Enterprise Light)
- Compliance: SOC 2 Type II, PCI DSS 4.0 (Enterprise & Enterprise Light)
- Enterprise includes: advanced DDoS protection, Enterprise WAF, 24/7 support (ticket, chat, phone, emergency)
- Multiple domains per account supported; each domain requires a separate license

**More:** https://nine.ch/en/products/ | https://docs.nine.ch/docs/category/cloudflare

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### Colocation & Server Housing

Server housing and rack space in ISO 27001 certified data centers in Zurich, Switzerland.

**Quick Facts:**
- Server Housing 1U: From CHF 108/month + CHF 199 setup fee; 160W power, 1 IPv4, 1 Gbps flat (Fair Use)
- Quarter Rack: From CHF 476/month + CHF 650 setup fee; 500W power, /28 IPv4 subnet
- Half Rack: CHF 850 setup fee (monthly price on request)
- Full Rack: CHF 1,500 setup fee; 2,000W (monthly price on request)
- IPv4: 1 address (1U) or /28 subnet (racks); IPv6: up to /48 prefix
- Network availability SLA: 99.9%
- 24/7 datacenter access: Included with racks; optional for 1U at CHF 38/month
- Remote Hands: CHF 250/hour (Mon–Fri 09:30–18:00); CHF 250 assignment + CHF 250/hour (after-hours and holidays)
- Remote Console IP-KVM: CHF 90 (6 hours)
- Security: 24/7 biometric access, CCTV, fire protection, ISO 27001 certified (NTT/E-Shelter, Rümlang ZH)
- Energy: 100% renewable power, 2N redundant power and cooling

**More:** https://nine.ch/en/products/ | https://docs.nine.ch/docs/category/colocation

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## Structured Data (JSON)

### Products (Full Details)
Includes descriptions, highlights, features, and pricing information.
- /de/produkte/index.json (German)
- /en/products/index.json (English)

### Case Studies (Full Details)
Includes challenge, solution, result, and testimonials.
- /de/case-studies/index.json (German)
- /en/case-studies/index.json (English)

### Blog Posts
Search index (truncated content):
- /de/blog/index.json (German)
- /en/blog/index.json (English)

Full content for AI:
- /de/blog/ai.json (German)
- /en/blog/ai.json (English)

### FAQ
Structured Q&A format:
- /de/faqs/index.json (German)
- /en/faqs/index.json (English)

---

## APIs

### Price Calculator API
Product catalog with pricing information:
- https://calculator.nineapis.ch/product

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## External Resources
- Website: https://nine.ch
- Documentation: https://docs.nine.ch
- System Status: https://status.nine.ch
- Price Calculator: https://nine.ch/en/price-calculator/
- Cockpit (Management): https://cockpit.nine.ch

## Contact
- General: info@nine.ch / +41 44 637 40 00
- Support: support@nine.ch / +41 44 637 40 40
- Address: Badenerstrasse 47, 8004 Zurich, Switzerland

## Full Content (llms-full.txt)
Complete inline content without needing to fetch JSON endpoints:
- /de/llms-full.txt (German)
- /en/llms-full.txt (English)

## Sitemap
- /sitemap.xml