Supertext

The Challenge

Supertext, one of the leading language AI specialists in the DACH region, has been running its own servers in a colocation environment for years. For the relaunch of supertext.com, the team built a completely new product based on state-of-the-art LLMs and, for this purpose, procured even more powerful servers with modern GPUs. It quickly became clear that the existing colocation environment would reach its limits, as the available power capacity simply wouldn't be sufficient for a GPU cluster of this scale. Expanding capacity at the existing data center wasn't an option: the available racks were too small for the new hardware, so an off-the-shelf solution wasn't available.

The Solution

The solution was a move to another data center. This flexibility isn't a coincidence for us: as the operator of two data center locations in Zurich, we can offer customers the right location depending on their needs, an advantage that would later also pay off for Supertext when it came to redundancy across locations. But the new location alone wasn't enough: we upgraded the power capacity of the racks specifically for Supertext, so that the application is also protected against hardware failures within the rack. For even greater resilience, we additionally set up an Intersite Connect that links the racks at both locations: this allows Supertext to access resources at both locations with the same application, ensuring redundancy not only within the rack but also across location boundaries.

The Result

Supertext has grown over the years, and with the company, so have its hosting requirements. According to Supertext, we have proven to be a partner who truly understands its customers' problems and develops the right solution together with them. What remains is a partnership in which solutions aren't off the shelf, but created together.