About Nine

25+

technicans

25+ technicans

nine has over 30 employees, more than 25 of whom are highly qualified technicians.

1000+

managed servers

1000+ managed servers

With over 1000 managed servers, nine is the leading provider in Switzerland.

CHF 2+

billion transactions

2+ billion transactions

Over CHF 2 billion worth of business is transacted on servers managed by nine each year.

100

Everything is in the hands of founders

nine has been owned by its founders Thomas Hug and Philipp Koch since the company was established in 1999.

It is the success of our customers
that drives us

From the very start, nine has always strived to be on the cutting edge of technology. In 2004, nine was the first provider to bring dedicated servers to Switzerland. In 2013, nine became the first technology partner of Amazon Web Services (AWS) in Switzerland and took on the management and operation of all websites and app APIs of the NZZ Media Group – entirely in the Amazon Cloud.

In what we believe

The nine manifesto As 9ers, we know where we want to go and are ambitious in reaching our goals.

CUSTOMER FIRST

Our highest priority is the delivery of value to our customers, and we are enthusiastic about ensuring a high level of customer satisfaction. We always act proactively, because a 9er always finds a way to master a challenge. We are not just professionals: we are humans with a personality who love to laugh - also with customers.

OWN IT

We are passionate about what we do and we leave no stone unturned when trying to find the perfect solution for the task at hand. We are committed to our tasks until they are finished and to the stakeholders satisfaction. We do not complain or criticise, but rather invest our time in coming up with specific suggestions and/or alternative solutions if we think that something can be improved.

SEEK OUT CHANGE

We are pioneers. We never stop looking for improvements and we are not afraid to try out new stuff that could bring nine, our colleagues or ourselves to the next level - even if we fail. We think outside the box and know no departmental boundaries. We are also geeks who want to get to the bottom of things, so we test new stuff and do not use it until we think it’s nine or 9er material.

ZERO BLAMING

Things break and things go wrong. We never blame an individual or a group of colleagues for it. Instead, we focus on improving ourselves. We are girl and boy scouts and we always leave the campground cleaner than we found it. It doesn’t matter if the campground is our cafeteria, a meeting room, code or documentation: it’s all the same to us.

SPEAK UP

We are not only proud of who we are and of what we know. We also have a profound respect for one another, for each other’s abilities and we provide instant feedback. We like to share our knowledge. We praise each other’s accomplishments and efforts, but also give everybody the chance to grow to their personal best by suggesting possibilities to improve in the future. A 9er is always open to suggestions for improvement.

WE ARE NINE

We are all part of the nine crew. We always act as one team, with one common goal. We communicate very openly - with all 9ers, regardless of their title, to ensure that we are all on the same page. We succeed as a team and fail as a team. This also means that promoting nine is everyone’s responsibility: We always represent nine - when interacting with our customers, attending an event or using social media - we are 9ers.

HAVE FUN

We are convinced that work should be fun, so we all contribute to an environment where every 9er can feel happy. We enjoy the fact that we always find another 9er to have lunch or an afterwork drink with. We like spending time with each other, and we are genuinely interested in getting to know each other better, to have fun together and maybe even become friends.

NINE BUSINESS VIDEOS

Dad, Athlete & Senior Linux System Engineer @nine

Teamwork @nine

Continuous further development & active engagement pay off @nine!

We are nine

We are all part of the nine crew. We always act as one team, with one common goal. We succeed as a team and fail as a team. This also means that promoting nine is everyone’s responsibility: We always represent nine - when interacting with our customers, attending an event or using social media - we are 9ers.

nine looks for people who

contribute all of their knowledge and are happy to share it with other 9ers.
want to make things happend and be challenged.
are open-minded and stand by their views.
are fully committed to the company, but do not forget themselves.
define enjoyment of their work by their performance, not by prestige.

are enthusiastic about new technologies.
regard open soure as their mission.
are proud of what they can do.
enjoy being part of a team and support teamwork.
are pepared to focus all their energy on working towards common objectives.

Job & Career

Want to become a 9er? Glad to hear it! Read on to learn what it takes to become a 9er. Learn more about our open vacancies, how we recruit, where to meet us and how our office looks like.

VACANCIES

We are looking for you! See, which positions are currently vacant in the nine team.

LEARN MORE

Recruiting Process

We are looking for young talents, experienced professionals, specialists or motivated career changers.

LEARN MORE

MEET US

Learn, where you can meet the nine team and learn about the career opportunities at our company.

LEARN MORE

IMPRESSIONS

See how we work, where we work and what we do together to nurture our team spirit.

LEARN MORE

9er Newsfeed

A warm welcome to the following new 9ers!

Emanuel Helmke

Customer Service Agent

Emanuel completed his apprenticeship as an electrician and later trained and qualified as an ICT system and network technician. In addition, he has many years of experience in IT customer support.
As a Customer Service Agent, Emanuel is our customers' first point of contact for technical matters. He is responsible for the correct assignment of inquiries to the right specialists and their completion on schedule, or he handles standard changes directly himself.

Shadi Hammad

Intern IT Infrastructure

Shadi Hammad is a Palestinian who came to Switzerland 6 years ago with his family. After several integration assignments, Shadi is now looking for a career in IT in Switzerland. As Intern IT Infrastructure Shadi will be introduced and accompanied by our IT Infrastructure Officer Hakan Sönmez for the next 6 months. Together they will ensure the availability of our server hardware in the data centers, manage the entire office infrastructure of the nine team and support our Housing & Colocation customers.

Veton Cukaj

Linux Operations Engineer

Veton Cukaj successfully completed his apprenticeship as a computer scientist in systems engineering with us last summer and the entire team is proud of his great results. Congratulations, Toni! During the last four months, Veton completed his military training and will now rejoin the team as a Linux Operations Engineer in our Managed Services team. As a Linux Operations Engineer, Veton oversees the daily operation of all our server systems. He also supports and advises our customers on all technical matters, sets up new customer systems and is part of the on-call duty team to ensure the 24/7 operation of our services.

Our infrastructure - State-of-the-art data centres

Three separate data centres, a multiple redundancy network and high-quality server components form the technological backbone of nine.

Certifications

An audit performed by a certification authority involves reviewing whether the measures that are in place meet the risk management requirements, whether they are applied as defined and whether they are documented accordingly. All this was checked successfully by the certification authority SwissTS.

We would also like to emphasize that successful information security depends on the location of the data and therefore the physical features of the data centre. A secure data centre, however, is just one small aspect of physical information security and, by itself, is no guarantee of ironclad information security. In our view, it would therefore be careless to have only the data centre inspected by the certification authority, which is why we decided to certify the entire company. This will allow nine to ensure documented, seamless information security in line with ISO 27001:2013.

The strong focus of nine.ch on outstanding, customer-oriented services as well as the operation of high-availability managed platforms requires an ongoing, long-term adaptation of internal processes and quality management practices. In order to effectively anchor this continuous improvement process within the company, nine has invested in its own Total Quality Management system. By attending the TQMi course in 2013, it was possible to efficiently set up the management system and integrate it into daily operations. The successful certification, also with the updated norm from 2015, demonstrates that the processes are well-established, continuously improved and that all requirements comply with the internationally recognised standard.